:root{--bg: #0b1219;--bg-2: #0e171e;--panel: #111b21;--panel-2: #16212b;--line: #182430;--line-2: #22313b;--ink: #e9edef;--ink-2: #c3d0d8;--muted: #8696a0;--muted-2: #5c6a74;--accent: #00a884;--accent-2: #06cf9c;--on-accent: #06231c;--accent-fill: #132621;--accent-line: #2a5a4c;--amber: #f5c33b;--amber-fill: #241c10;--amber-line: #3b2a16;--red: #f1a0a6;--red-fill: #1b1417;--red-line: #3a2a2e;--blue: #53bdeb;--blue-fill: #12262e;--blue-line: #2a4a5a;--sans: Archivo, system-ui, -apple-system, "Segoe UI", sans-serif;--mono: "JetBrains Mono", ui-monospace, SFMono-Regular, Menlo, monospace}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--sans);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}button,input,textarea,select{font:inherit;color:inherit}.topo{position:sticky;top:0;z-index:10;display:flex;align-items:center;gap:18px;padding:0 20px;height:52px;background:var(--panel);border-bottom:1px solid var(--line)}.marca{display:flex;align-items:center;gap:9px;font-weight:600}.marca span{display:grid;place-items:center;width:26px;height:26px;border-radius:8px;background:var(--accent);color:var(--on-accent)}.abas{display:flex;gap:2px;flex:1}.aba{height:30px;padding:0 12px;border:0;border-radius:999px;background:transparent;color:var(--muted);cursor:pointer}.aba[aria-selected=true]{background:var(--accent-fill);color:var(--accent-2)}.pagina{max-width:1000px;margin:0 auto;padding:22px 20px 60px;display:flex;flex-direction:column;gap:18px}.cartao{border:1px solid var(--line);border-radius:10px;background:var(--panel);padding:16px 18px;display:flex;flex-direction:column;gap:12px}.titulo{font-size:15px;font-weight:600}.rotulo{font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted)}.apoio{font-size:13px;color:var(--muted)}.campo{height:34px;padding:0 12px;border:1px solid var(--line-2);border-radius:8px;background:var(--bg-2);outline:none;width:100%}.campo:focus{border-color:var(--accent)}textarea.campo{height:auto;padding:9px 12px;min-height:90px;resize:vertical;font-family:var(--mono);font-size:13px}.botao{height:34px;padding:0 15px;border:0;border-radius:999px;background:var(--accent);color:var(--on-accent);font-weight:500;cursor:pointer;white-space:nowrap}.botao:disabled{opacity:.55;cursor:default}.botao--fantasma{background:transparent;border:1px solid var(--line-2);color:var(--ink)}.botao--perigo{background:transparent;border:1px solid var(--red-line);color:var(--red)}.selo{display:inline-flex;align-items:center;gap:5px;height:22px;padding:0 9px;border-radius:999px;border:1px solid;font-size:12px;white-space:nowrap}.selo--bom{background:var(--accent-fill);border-color:var(--accent-line);color:var(--accent-2)}.selo--atencao{background:var(--amber-fill);border-color:var(--amber-line);color:var(--amber)}.selo--ruim{background:var(--red-fill);border-color:var(--red-line);color:var(--red)}.selo--calmo{background:var(--panel-2);border-color:var(--line-2);color:var(--muted)}.mono{font-family:var(--mono);font-size:12.5px;color:var(--muted)}.linhas{display:flex;flex-direction:column;gap:1px;background:var(--line);border:1px solid var(--line);border-radius:9px;overflow:hidden}.linha{display:flex;align-items:center;gap:12px;background:var(--panel);padding:10px 14px;text-align:left;border:0;width:100%;cursor:pointer}.linha:hover{background:var(--panel-2)}.linha__principal{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}.linha__nome{font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.grade{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px}.grade--faixa{grid-template-columns:repeat(auto-fit,minmax(128px,1fr))}.numero{display:flex;flex-direction:column;gap:1px;border:1px solid var(--line);border-radius:9px;background:var(--bg-2);padding:11px 13px}.numero strong{font-family:var(--mono);font-size:19px;font-weight:500}.faixa{display:flex;align-items:flex-start;gap:11px;border:1px solid;border-radius:9px;padding:12px 14px}.faixa--ruim{background:var(--red-fill);border-color:var(--red-line)}.faixa--atencao{background:var(--amber-fill);border-color:var(--amber-line)}.entrar{min-height:100dvh;display:grid;place-items:center;padding:20px}.entrar form{width:min(340px,100%);display:flex;flex-direction:column;gap:12px}@media (max-width: 620px){.topo{height:auto;padding:10px 14px;flex-wrap:wrap}.pagina{padding:16px 14px 48px}}.senha-nova{font-family:var(--mono);font-size:19px;letter-spacing:.04em;color:var(--ink);background:var(--bg-2);border:1px solid var(--line-2);border-radius:8px;padding:9px 13px;width:fit-content;-webkit-user-select:all;user-select:all}.faixa--bom{background:var(--accent-fill);border-color:var(--accent-line);color:var(--accent-2)}.linha__abrir{border:0;background:transparent;padding:0;text-align:left;cursor:pointer}.editor{display:grid;gap:8px}.editor__barra{display:flex;flex-wrap:wrap;align-items:center;gap:4px}.editor__acao{min-width:32px;padding-inline:9px;font-size:12px}.editor__vao{width:1px;height:18px;margin-inline:4px;background:var(--line)}.editor__campo{min-height:84px;font-family:var(--mono);font-size:13px;line-height:1.55;resize:vertical}.editor__previa{min-height:84px;padding:14px 16px;border:1px solid var(--line);border-radius:10px;background:var(--panel-2)}.md{font-size:14px;line-height:1.6}.md>*{margin:0 0 12px}.md>*:last-child{margin-bottom:0}.md h3{margin:18px 0 8px;font-size:17px}.md h4{margin:16px 0 8px;font-size:15px}.md ul,.md ol{padding-left:20px}.md li{margin-bottom:4px}.md blockquote{margin-left:0;padding-left:14px;border-left:2px solid var(--accent-line);color:var(--muted)}.md code{padding:1px 5px;border:1px solid var(--line);border-radius:5px;font-size:.92em}.md figure{margin:14px 0}.md img{display:block;max-width:100%;border:1px solid var(--line);border-radius:10px}.md figcaption{margin-top:6px;font-size:12px;color:var(--muted)}.md__video{display:flex;align-items:center;gap:10px;padding:14px 16px;border:1px dashed var(--line);border-radius:10px;font-size:13px;color:var(--muted)}.botao--atencao{background:var(--amber-fill);color:var(--amber);border:1px solid var(--amber-line)}.chat{display:grid;grid-template-columns:minmax(0,372px) minmax(0,1fr);gap:0;height:calc(100vh - 80px);height:calc(100dvh - 80px);min-height:420px;margin:14px 16px;border:1px solid var(--line-2);border-radius:14px;background:var(--bg-2);overflow:hidden}.chat__fila{display:flex;flex-direction:column;min-width:0;min-height:0;border-right:1px solid var(--line-2);background:var(--panel)}.chat__filaCabeca{display:flex;flex-direction:column;gap:10px;padding:14px 16px 12px;border-bottom:1px solid var(--line)}.chat__filaTitulo{display:flex;align-items:baseline;gap:9px;flex-wrap:wrap}.chat__seg{display:inline-flex;gap:2px;align-self:flex-start;padding:2px;border:1px solid var(--line-2);border-radius:999px}.chat__segOp{height:24px;padding:0 12px;border:0;border-radius:999px;background:transparent;color:var(--muted);font:inherit;font-size:12px;cursor:pointer}.chat__segOp--ativo{background:var(--accent-fill);color:var(--accent-2)}.chat__linhas{display:flex;flex-direction:column;flex:1;min-height:0;overflow-y:auto}.chat__linha{display:flex;flex-direction:column;gap:4px;padding:12px 16px;border:0;border-bottom:1px solid var(--line);border-left:3px solid transparent;background:transparent;color:inherit;font:inherit;text-align:left;cursor:pointer}.chat__linha:hover{background:var(--panel-2)}.chat__linha--espera{border-left-color:var(--accent)}.chat__linha--ativa{background:var(--panel-2);border-left-color:var(--accent-2)}.chat__linhaTopo{display:flex;align-items:center;gap:8px}.chat__linhaNome{flex:1;min-width:0;font-size:13px;font-weight:500;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat__linhaHora{flex:none;font-size:10.5px;color:var(--muted-2)}.chat__linhaAssunto{font-size:12px;line-height:1.4;color:var(--ink-2);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.chat__linhaPe{display:flex;align-items:center;gap:7px}.chat__linhaUltimo{flex:1;min-width:0;font-size:11px;color:var(--muted-2);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat__conta{flex:none;min-width:19px;height:19px;padding:0 5px;border-radius:10px;background:var(--accent);color:var(--on-accent);font-size:11px;font-weight:600;display:grid;place-items:center}.chat__conversa{position:relative;display:flex;flex-direction:column;min-width:0;min-height:0;background:var(--bg)}.chat__vazio{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;flex:1;padding:30px 34px;text-align:center}.chat__vazio--grande{padding:60px 40px}.chat__vazioIcone{display:grid;place-items:center;width:42px;height:42px;border-radius:21px;background:var(--accent-fill);color:var(--accent-2)}.chat__vazioTitulo{font-size:14px;font-weight:600;color:var(--ink)}.chat__cabeca{display:flex;flex-direction:column;gap:11px;padding:14px 20px 12px;border-bottom:1px solid var(--line-2);background:var(--panel)}.chat__cabecaTopo{display:flex;align-items:flex-start;gap:14px;flex-wrap:wrap}.chat__quem{display:flex;flex-direction:column;gap:4px;flex:1;min-width:0}.chat__nome{display:flex;align-items:center;gap:9px;flex-wrap:wrap;font-size:17px;font-weight:600;letter-spacing:-.01em;color:var(--ink)}.chat__assunto{font-size:12.5px;line-height:1.45;color:var(--ink-2)}.chat__acoes{display:flex;align-items:center;gap:7px;flex:none;flex-wrap:wrap}.chat__contexto{display:flex;flex-wrap:wrap;gap:8px}.chat__chip{display:flex;align-items:center;gap:7px;height:26px;padding:0 10px;border:1px solid var(--line-2);border-radius:8px;background:var(--panel-2);font-size:11.5px;color:var(--ink-2)}.chat__chipRotulo{font-size:10.5px;letter-spacing:.05em;text-transform:uppercase;color:var(--muted-2)}.chat__faixa{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:10px 20px;border-bottom:1px solid var(--line-2);background:var(--panel-2);font-size:12px;line-height:1.45;color:var(--muted)}.chat__faixa--fim{border-bottom-color:var(--amber-line);background:var(--amber-fill);color:var(--amber)}.chat__nota{display:flex;align-items:center;gap:8px;margin-top:6px}.chat__estrelas{display:inline-flex;gap:1px;font-size:13px;line-height:1}.chat__estrela--cheia{color:var(--amber)}.chat__estrela--vazia{color:var(--line-2)}.chat__filtros{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.chat__busca{flex:1;min-width:130px;height:30px;font-size:12.5px}.chat__filtroAtendente{height:30px;max-width:140px;font-size:12.5px}.chat__pilula{height:30px;padding:0 11px;border:1px solid var(--line);border-radius:999px;background:transparent;color:var(--muted);font-size:12px;cursor:pointer}.chat__pilula--ativa{border-color:var(--accent-line);background:var(--accent-fill);color:var(--accent)}.chat__linha--calmo{border-left-color:var(--accent)}.chat__linha--morno{border-left-color:var(--amber)}.chat__linha--quente{border-left-color:var(--red)}.chat__linha--fervendo{border-left-color:var(--red);background:var(--red-fill)}.chat__linha--fervendo:hover{background:var(--red-fill)}.chat__linha--ativa{border-left-color:var(--accent-2)}.chat__chegada{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 20px;border-bottom:1px solid var(--accent-line);background:var(--accent-fill);color:var(--ink);font-size:12.5px}.chat__chegadaAcoes{display:flex;gap:7px;flex:none}.chat__agora{border-color:var(--accent-line)}.chat__alerta{color:var(--red)}.chat__filaPe{display:flex;align-items:center;justify-content:space-between;gap:10px}.chat__escolhido{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:9px 12px;border:1px solid var(--accent-line);border-radius:9px;background:var(--accent-fill)}.chat__escolha{display:flex;align-items:flex-start;gap:10px;cursor:pointer}.chat__escolha input{margin-top:3px;flex:none}.chat__escolha>span{display:flex;flex-direction:column;gap:2px;font-size:13px}.chat__notas{display:flex;flex-direction:column;gap:14px;overflow-y:auto;padding:16px}.chat__notasCabeca{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;flex-wrap:wrap}.chat__notasLink{border:0;background:transparent;padding:0;color:var(--muted);font-size:12px;text-align:left;cursor:pointer}.chat__notasLink:hover,.chat__notasLink--ativo{color:var(--accent)}.chat__barraLinha{display:flex;align-items:center;gap:10px;padding:3px 0}.chat__barraRotulo{flex:none;width:76px}.chat__barra{flex:1;height:8px;border-radius:4px;background:var(--bg-2);overflow:hidden}.chat__barraCheia{display:block;height:100%;border-radius:4px;background:var(--accent);min-width:0}.chat__barraCheia--ruim{background:var(--red)}.chat__barraConta{flex:none;width:28px;font-family:var(--mono);font-size:12px;text-align:right;color:var(--muted)}.chat__notaDaPessoa{display:flex;align-items:center;gap:8px;margin-left:auto}.chat__link{border:0;background:transparent;color:var(--accent-2);font:inherit;font-size:12px;cursor:pointer;text-decoration:underline;text-underline-offset:2px}.chat__mensagens{display:flex;flex-direction:column;gap:9px;flex:1;min-height:0;overflow-y:auto;padding:18px 22px}.chat__balao{align-self:flex-start;display:flex;flex-direction:column;gap:3px;max-width:62%;padding:9px 12px;border:1px solid var(--line-2);border-radius:12px 12px 12px 3px;background:var(--panel-2)}.chat__balao--nosso{align-self:flex-end;border-color:var(--accent-line);border-radius:12px 12px 3px;background:var(--accent-fill)}.chat__balaoAutor{font-size:10.5px;color:var(--muted-2)}.chat__balaoTexto{font-size:13px;line-height:1.5;color:var(--ink);white-space:pre-wrap;word-break:break-word}.chat__balaoHora{align-self:flex-end;font-size:10.5px;color:var(--muted-2)}.chat__composer{display:flex;flex-direction:column;gap:7px;padding:12px 22px 14px;border-top:1px solid var(--line-2);background:var(--panel)}.chat__composer--travado{padding:16px 22px}.chat__composerLinha{display:flex;align-items:flex-end;gap:10px}.chat__composerLinha .campo{flex:1;resize:vertical}.chat__cortina{position:absolute;top:0;right:0;bottom:0;left:0;display:grid;place-items:center;padding:24px;background:#060c0fb8}.chat__caixa{display:flex;flex-direction:column;width:560px;max-width:100%;border:1px solid var(--line-2);border-radius:14px;background:var(--panel);overflow:hidden}.chat__caixaCabeca{display:flex;flex-direction:column;gap:3px;padding:14px 18px 12px;border-bottom:1px solid var(--line)}.chat__caixaTitulo{font-size:15px;font-weight:600;letter-spacing:-.01em;color:var(--ink)}.chat__caixaCorpo{display:flex;flex-direction:column;gap:7px;padding:13px 18px;max-height:300px;overflow-y:auto}.chat__destino{display:flex;align-items:flex-start;gap:11px;padding:10px 12px;border:1px solid var(--line-2);border-radius:10px;background:var(--bg-2);color:inherit;font:inherit;text-align:left;cursor:pointer}.chat__destino:hover{border-color:var(--muted-2)}.chat__destino--ativo{border-color:var(--accent-line);background:var(--panel-2)}.chat__radio{flex:none;margin-top:2px;width:15px;height:15px;border:1px solid var(--line-2);border-radius:8px}.chat__destino--ativo .chat__radio{border-color:var(--accent);background:var(--accent-fill);box-shadow:inset 0 0 0 4px var(--panel)}.chat__destinoTexto{display:flex;flex-direction:column;gap:3px;min-width:0}.chat__destinoAssunto{font-size:12.5px;line-height:1.4;color:var(--ink)}.chat__caixaAviso{margin:0 18px 14px;padding:11px 12px;border:1px solid var(--amber-line);border-radius:10px;background:var(--amber-fill);font-size:11.5px;line-height:1.45;color:var(--amber)}.chat__caixaPe{display:flex;align-items:center;justify-content:flex-end;gap:9px;padding:10px 18px;border-top:1px solid var(--line);background:var(--bg-2)}@media (max-width: 1080px){.chat{grid-template-columns:minmax(0,1fr);grid-template-rows:auto minmax(0,1fr)}.chat__fila{border-right:0;border-bottom:1px solid var(--line-2)}.chat__linhas{max-height:300px}}.aba__conta{display:inline-grid;place-items:center;min-width:18px;height:18px;margin-left:7px;padding:0 5px;border-radius:9px;background:var(--accent-fill);color:var(--accent-2);font-size:11px;font-weight:600}.pulso{display:flex;align-items:center;gap:7px;font-size:11.5px;color:var(--muted-2)}.pulso__ponto{width:6px;height:6px;border-radius:3px;background:var(--accent);animation:pulsando 2.4s ease-in-out infinite}@keyframes pulsando{0%,to{opacity:.4}50%{opacity:.9}}@media (prefers-reduced-motion: reduce){.pulso__ponto{animation:none}}